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Pareto Phone is a boutique agency committed to the
not-for-profit sector. It has been set up by senior fundraisers who
together have decades of expertise in developing and managing
highly successful integrated telephone fundraising programs.
Our staff hail from all corners of the globe, from a mix of
cultural and work backgrounds. Many have spent their entire working
lives in the charity and not-for-profit sector, whilst others have
played leading roles in dedicated fundraising agencies.
Our demonstrated fundraising expertise has helped to create what
we firmly believe is the highest quality outbound telephone team in
Australia. Our callers are brilliantly trained, skilled, motivated
and committed to the not-for-profit sector. Each call we make is a
positive experience for the donor, enhancing his or her likely Life
Time Value to you, whatever the outcome of the call.
Like our independent sister company Pareto Fundraising, Pareto
Phone aims to be an employer of choice, providing excellent working
conditions for our staff including opportunities for training,
maternity pay and flexible work arrangements. We also support staff
ideas and initiatives, and encourage staff involvement in all key
decisions.
For more information on our staff, please see the menu on the
left.
...and who we aren't
If you are looking for:
- A fast paced telemarketing factory
- A high volume cold calling operation
- A commission based employer
- A merchandising operation
then Pareto Phone won’t be able to help you. However, you
shouldn’t have too much difficulty in finding a telephone
fundraising agency that can!
Environmental Policy
We recognise that our very existence could have a negative
impact on the environment unless managed carefully. We wish to
minimise this impact through:
- purchasing maximum possible green power
- organised recycling schemes for waste
- purchase of lower impact products
- encouraging staff to use public transport and fuel free methods
of travel
- offsetting our carbon use
- recommending and encouraging clients to purchase lower impact
products
- undertaking a regular environmental audit
Our Industry Bodies
Pareto Phone is a proud member of the Australian Teleservices
Association (ATA) and the Australian Direct Marketing Association
(ADMA).
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